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  • First time here: Ordered for pickup at 7:31pm on a Saturday. Was told it'd be ready in twenty minutes. Got there at 8:14pm; while paying, I was told it'd be another 15 minutes. There was no explanation as to why I was waiting, just that it'd be longer. I took a seat at the bar top while I waited. One positive thing I can say is the guy at the front did offer me a beverage while I waited. Now, I could have possibly understood the additional time if the place were busy. But, there were 2 tables with maybe 4 people dining at them. Didn't seem busy either when I noticed a female & two male employees standing in the doorway of the kitchen talking. As I was observing the restaurant another man walked in to pick up his order. They told him it'd be another thirty minutes- he proceeded to raise his voice & advised the manager he had already been told 40 mins when he placed the order. This was NOT a very good first impression. It started getting to be 8:30 & still no food. I had even reached out to my boyfriend & we contemplated getting a refund and getting In & Out instead. After about five more minutes the manager brought me my food and said "sorry for the wait, we had to remake everything" and walked off. Aside from the atrocious service, the food wasn't worth waiting an hour for. It wasn't terrible but definitely have had better quality. We ordered the Spicy Fried Rice (level 2) with chicken & Pad Thai (level 2) with chicken & shrimp. The egg rolls were also decent. On the fence about returning.
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