Brandon and Tiffany were incredibly accommodating, friendly, and helpful. A friend got married in Cleveland and I offered to buy her bouquet and her groom's boutonniere without having ever even been to Cleveland. I emailed Urban Orchid and they responded immediately, helped me figure out which blooms and colors would look best, and were generally awesome. In addition I don't know why other people have said they are pricey. I thought it was very affordable! The flowers were perfect and the bride, bride's mother, and I were all thrilled. Thanks again Brandon and Tiffany!