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  • .The price was quite high. For example, $12 for only 4 small shrimp and a little sauce. And $9 for the cocktail drink which only contain little alcohol. Just taste like normal tea. Also, the taste was as good as most Japanese-owned restaurants. The sashimi was just randomly cut and the sauce was not enough. Apart from the price the the food quality, their service was really awful and rude. The service was very very very terrible. There were only three servers and everyone seemed to be too busy to even patiently listen to your orders. They didn't write down and forgot a lot. We asked for some sauce for 4 times! They just said ok and forgot it soon. We kept waiting over 1 hour and only got half of our orders. We even waited for our takoyaki more than 30min (which we can get at other places after a few minutes after we placed the order. Not to mention long waiting time between each dish. We also saw many customers were just waiting for their orders. The most unbelievable is the servers' attitude. When we asked to cancel those not served and pay the bill, the manager was so rude to us. He said everyone was waiting, not just us. Finally we cannot wait any more and asked them to cancel the order. The manager was unwilling to cancel orders even the dishes was not prepared yet. After a negotiation, he finally cancelled our unserved order he even put the tip 15% as mandatory. But we didn't think it deserves. So we tried to negotiate and he just asked us to wait for another 15 minutes because he said he was " busy". He didn't even say a " sorry" to us. And he told us and criticized us about our cancelled items that he lost $40 bill because of our cancellation. His behaviour and words were incredibly rude. The waitress was also impatient and didn't look at us even we tried to talk. We will never go here again. My accompanied friend have been to Japan a lot and also work in Japanese company. I also know a lot about Japanese cuisine. This should not be the service level of Japanese restaurant. To conclude, this is the worst experience I have ever been in Toronto and had for the Japanese cuisine.
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