This place is a mess. First, they only take reservations for 6+ people. Second, we arrive to find that there were empty tables waiting for reservation parties plus many 4 people tables were filled with pairs. Third, they forced my group to sit at a table with a shared pot instead of our desire for individual pots.
The tables could be more organized with tables of 2 to maximize the usage of the tables. However, it may mean less room to put dishes. Unlike other hot pot places, you can pick-up your own food with a good variety except you need to order the beef and lamb due to health issues I guess. Although the meal was slightly cheaper than other hop pot places, the quality of the food was lacking plus it was a zoo trying to navigate through the crowds to get your food. They do however have unlimited water-downed drinks including pop, soy milk and plum juice.
I would likely not return again since the service and quality of food was terrible. The website posted that they had scallops but there was none to be found. I recommend to avoid this place until they fix the problems and enhance the experience.