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  • Came to this resto at 2:30pm on a Saturday with my husband. It's not their peak hours. There are a ton of clean empty seats all around. When we first walked in there are three ladies standing at the front. Totally doing nothing. They barely greeted us with a smile. They told me the it will be a few minutes for the table. Waited 8 mins and they didn't even make eye contact with us. They even seated a party of two that came after us. We were the only ones at the front now. The resto is barely at capacity. I'm in the restaurant business so I know. I then went over and asked politely if we can just sit at the bar tables by the windows. There are about five tables available. And the entire bar counter seating is empty. The lady (apparently her name is Renee, the GENERAL MANAGER) rudely said "sure if u want". Again barely making eye contact. I'm shocked that at a restaurant of such scale and class, there are such rude hostesses. What a disgrace to Jamie olivers name. Our server was overall okay. But the GM already ruined our mood. Shame. We ordered an arugula salad, crispy calamari and porcini fettuccine. The calamari had no flavour. The croutons on our salad was CLEARLY stale. I could barely bite through it. You can taste the staleness. We told our server and she asked their head chef to make new ones. 25 mins passed and no croutons in sight. Meanwhile everyone else's food around us was coming out. The fettuccine was okay. A bit salty. Anyway we will never come here again. Once again. Shame.
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