Although I live right next to this place, I've only been here twice. The first time was just to try it out the week they opened. It wasn't very memorable and I just found it really expensive for what we got. We could have gone to a sit down Mexican on King for the same price.
The second and last time I went there I noticed something I hadn't noticed before - the lack of hygiene. They use their bare, gloveless hands to prepare the food. Neither do they use utensils in lieu of any gloves. What made it worse was both the cashier and the burrito preparer were on their phones and handling money and everything else without washing their hands before preparing our food. In the day where most restaurants require everyone to wear gloves or at least wash their hands between money handling and food preparation, I found this unacceptable and haven't gone back. Frankly, the food isn't worth it.