Update 2010 people! Update 2010!
VP of AZ PH pm'ed me on yelp. Asked me about my experience. I so appreciate that follow through as I try my best to do that for my business. He listened, I mean really listened...and the problem was finally repaired. Though having my patio heaters repaired in June is kinda of a cruel joke, I'll be ready for those harsh Arizona winters.
Thank you AZ Patio Heaters for righting the wrong. You've got my business back.