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  • M&R is a very busy little repair shop that does excellent work for a fair price. They are extremely helpful and will even troubleshoot basic issues at no charge or for a very small fee. I had problems with the thread tension on my machine after a broken needle. I brought the machine in and announced that I thought I needed service. I was upset to hear that they were booking out into end of October for real, benchtop, open-machine service repairs. However, they said, "Bring it in, let's have a look at it." Well, after 10 minutes in their able hands, they fixed the problem right on the front desk. Any problems that had to do with quirks of the machine, threading issues, worn-out parts, or maintenance, at least they can address those immediately. I was sent away with a working machine at no charge. So, if you have a real problem and need a full-on repair, there will be a wait. But bring your machine in and see if they can help with the basic stuff, they are very friendly and helpful. A nice selection of Babylock and Bernina machines, thread, and helpful service and repair. Call to schedule a regular tune-up and avoid the kind of problem I had. :P a great little shop with lots to recommend it.
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