I have now taken my car and my husband's car to Bruce's several times for repairs and maintenance work, and every time I have been very happy with the work and the customer service.
Each time I have been to the shop, I have been treated with respect and was not talked down to just because I am a woman - something that happens a lot when I visit other car related businesses. They are up front but not pushy, and treat everyone like someone then know.
The work they have done on my vehicles and their quotes for work are always the same or less than what I end up paying. Their prices are also the best I have found in the area, but I don't feel like I am sacrificing anything because of that.
I have recommended this shop to many friends and acquaintances, and will continue to do so.