Full disclosure: the owners are personal friends and we're rooting for them to do well personally in this venture.
That being said, Denise really has worked hard to bring her considerable talents to bear here in building and running a creative but professional business. She knows her stuff, and has built a loyal clientele that respects her vision, her sense of what is what and her attention to detail. And now she has pulled together a great staff -- everyone is rowing in the same direction, and the impact of that is obvious.
Don't expect to get in and out in a hurry ... but if you can make the time investment, you will be happy in the end.