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  • So. This morning Kayra and I went to Panagio's on McCowan Road for breakfast. Kayra had a craving for poutine. I placed our order with a waiter at 9:28 AM the order included coffee and tea. Ten minutes later, I asked the waitress for the coffee and tea. The waiter passed by and said, "oh I was waiting for a fresh pot" (yeah, right lol). At 9:58 AM I decided to ask the cook if my order was in process and if not please cancel. The owner looked and found no order. Apparently the order was placed in a takeout package waiting behind the cash. I offered to pay for the coffee but they said it is free. We left. Comments: when we arrived we noticed many tables not cleaned after patrons had left. A fly buzzed by several times. The waiter never once came by to give us an update nor to check on us. After we checked with the cooks and owner regarding our order, it seemed no one cared to remedy or apologised . During my last five visits I noticed a decline in the service. It seems to get progressively worse with each visit. I will never return to this location on McCowan road. We drove to Sunny Up on Kingston Road where the service was awesome. In five minutes we were served (one waiter with the same amount of patrons as were at panagio's). Not a big variety on the menu. Breakfast with an Indian flair hmmm not bad. The regular potatoes served with eggs had onions and green pepper with a touch salt, tasted great.
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