The only thing that is saving this review from being a zero is the price of the services. This place has the absolute worst front office staff. I have never encountered a more disorganized office where messages are not taken or delivered and I have to call there multiple times for any information. I am not sure they even have a computer to keep the schedules in as I recall our appointment being written down in a planner!
My dog is my child and I am so careful with where I go to get her any medical treatment. This place made me question the entire procedure because how can someone manage surgery on a dog when they cannot even manage their front office staff???? For a split second I was actually concerned that my dog would not make it out of this whole thing alive. That is a HORRIBLE thought to have.
Please, spend a little extra money and go somewhere where the staff is competent. The discounted rate is not worth the pain and agony of dealing with the staff.