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| - So, this place has some issues. We went for a bluegrass concert and then a couple of days later for a cover band. So, my major issue has to do with the pricing of the seats in the mezzanine. First of all, if you pay extra for a mezzanine ticket, you cannot sit in a seat. Silly me, I thought the extra price would make so you can sit in a seat. Nope, that costs extra. So the extra price for the mezzanine is just to stand up there, behind other people who are sitting, so it really doesn't improve your view much. Also, I think they have y-e-l-p firmly in their pockets as my neutral-toned question about this, "Why does the Van Burn make you pay extra for the mezzanine and advertise that there are seats there, but all the seats are roped off?" was removed because of its tone. It's frustrating that they would rather the question be removed rather than answer it... Like, I'm not unreasonable. Seriously, I just wanted to know why it costs extra to get into the mezzanine when all the seats are reserved. Worse, is that none of this information was present on their website or anything. So I think they are just trying to nickel-and-dime you at the door. But, they didn't answer my question. So yeah, I've experienced better. But, the service and employees were very helpful. So I can't find any fault there!!!
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