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  • I refused to give my business to this establishment a few years back when I repeatedly received VERY poor customer service (I know it's "fast food," but the McDonald's next door is 10x better). They have messed up my order or completely FORGOTTEN to make my order many times. Really disappointing. Well, for some reason tonight I decided to give it another try. The cashier was semi-friendly, took my order and gave me the little vibrating number holder. I ordered the chicken finger platter....I know that they make these fresh, but it took a looooong time. Other customers came and went with their food and I still stood there, waiting. Finally, after 15 minutes, they were ready. I ordered (and paid for) a side of the cheese sauce, along with hot sauce and ranch. None of that was in my bag when she gave me my order. When I asked for them, she made a loud sigh and proceeded to get the items I requested. The food itself was good and fresh. The chicken fingers were crispy and light and the fries were good as well. I am borderline 3 stars for this place. Unfortunately, the prices are enough to bring me back to 2 stars. I understand that it's the strip, but the McDonald's next door has similar prices to what you would find anywhere. $11.95 for a chicken caesar salad is a bit ridiculous. And if they were nice, I could even look past that....But rudeness and lack of attention to detail will bump you down every time. Sorry 'bout it!
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