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| - I've actually had the pleasure of staying here twice now, the first time didn't rate a review because it was after my company holiday party, I was drunk, and crashing in friends rooms. However that experience taught me that their staff, especially management is extremely tolerant of a larger herd of inebriated tech people moving through their hotel, but still stern enough to protect the sleeping guests.
The second time I stayed was after going to a concert at US Airways center. From the moment we pulled into the parking garage, the stay was excellent. The valet service was well worth the additional charge, the staff treated us like princesses, and everyone was extremely friendly.
The rooms are nice, well equipped - cordless phone on the desk, flat screen TVs (you can check out or order room service on TV) and ironing board, iron and hair dryers. The BEDS, my god, the beds...pillow topped mattresses, not too soft, not to firm. Super luxurious sheets, and a thick duvet and a feather blanket, added to the generous 4 amazing pillows per bed made going to sleep a treat. I also love the thick drapes that block out all that nasty morning sun, letting me sleep in and enjoy the bed even longer.
The hotel facilities over all are nice - except the pool was closed. The fitness center is top notch - actually better weight and cardio equipment than my gym - all of the cardio had a TV built in - just hook up your headphones and watch what you want, no having to share or any nonsense like that. We walked around the ball room/conference room areas, and those all seemed well appointed, but we never felt like crashing any of the meetings, they looked pretty boring, and there didn't seem to be any free stuff being handed out.
The lobby bar actually has a decent selection of on tap beer, as well as the usual mixed drinks and what not. The service there was fast and friendly, and it was a great location for people watching as the guests moved across the lobby.
The restaurant was good - we had the breakfast buffet, a wide selection of hot foods, pastries and cereals and yogurts. They serve Starbucks coffee, which may not be a plus to everyone, but was still tasty and fresh.
After we checked out, they even held our bags and let me keep my car in the garage while we went off and did other downtown things - so I didn't have to go find my car or pay for parking elsewhere.
Throughout the hotel they feature local artists, some is amazing, some is interesting, but I love that it's local. They also have some of the neatest floor lamps I have ever seen. Overall, both times have been awesome, and I would love to stay here again.
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