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| - I'm giving this 3 stars because of the nice modern decor, and because of the fact that they always called us by our names when we called the front desk (I'm a sucker for that kind of thing).
We were in town for a comic book convention, so we got a rate of $119 per night. This still seems expensive, but it was a popular weekend so we didn't shop around much more.
The wait for the elevators was ridiculous! I guess that there's not much that can be done about such a thing, but waiting for 10 minutes at a time because every elevator that stops is FULL TO THE BRIM with people was annoying. At once point, my husband took the stairs back to our room WHICH WAS ON THE ELEVENTH FLOOR after visiting the Starbucks in the lobby. Oh, and it's not a full Starbucks so they didn't even have iced coffee...???
The room was nice- we were on the end of a hallway, which I had heard was good because of the views and tons of windows. There were a ton of windows, but they overlooked construction and highways. Meh. The shower/bathtub situation was pretty awesome, also with tons of windows (there were shades, if you wished to pull them down!). There seemed to be no fan in the bathroom, though, which surprised me.
Also, there was a burnt out bulb in the bathroom, right near the magnifying mirror; when we called down to the front desk to have it replaced they said it would take them a while...and it did. Also, this is a small thing, but they put lotion in the shower instead of shampoo (next to the conditioner). So I washed my hair with lotion. Yeah.
We visited the bar on Saturday night between 10 and 11 and it was insane. It took us 40 minutes to get a drink, which we expected, but people behind us were being served first! I guess that's our fault for not being savvy enough to know how to get served in bars? Also, one bartender with red curly hair was making drinks kind of ridiculously- packing more ice in when she ran out of something and choosing things at random to pour in the glasses. We were glad the the person who finally served us (our overpriced cocktails) seemed to be measuring a little more carefully.
A few more details: Parking is $18 and they bill it to your room; pretty standard for a downtown Charlotte hotel, but not exactly a welcome charge on your bill. The pool is inside. Someone on Yelp said that there is a rooftop bar at the Westin, but they must have gotten rid of it because we were told there was no such thing when we asked.
In conclusion, I think I prefer the Courtyard Marriot a few blocks over, on Tryon. The location is a little better, the rooms a little cheaper, and the pool is outdoors (on a rooftop!).
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