I got hooked on Panera's bagels years ago in Maryland. The Timonium location provided me with a baker's dozen of bagels no matter what hour the hour. Now I frequent three Albuquerque locations despite the difficulty I have getting them to complete a bagel order successfully. My first visit to their new location resulted in a botched bagel slicing job. The bagel tops were paper thin so they burn in the toaster. I guess they did not test the the slicing machine settings before opening day. Next, I asked for my order to be bagged and got a box instead. Oh did I mention they did not have stock of multigrain? They never do! Hint hint, stock more multigrain? They must have a huge employee turnover. Seems every visit the help does not know how to slice, ring up and bag bagels. Oy vey! They are delicious bagels so I will persevere.