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  • Today this review is based only on the customer service I experienced. I stopped in at 1:00 pm (4/2/15) to pick up lunch to-go. The cashier was a little rude right away, lacking anything close that resembles a personality. Coupled with her opened-mouth gum chewing, I wondered for a second if in fact Pete Carroll was taking my order. As I recited my order to her with modifications, she just looked at me, rather than keying in those modifications. As she read my order back to me, she did not include anything I had just told her. I ended up repeating my order to her 2 more times, and when I got back to my office, surprise, surprise, my order was WRONG. Seeing that her core job responsibilities include providing a positive customer experience through a cheery disposition and listening to customers relay their orders; I think perhaps this young woman would be better suited to bus tables until her attitude and desire to apply herself improves. Wish I could provide her name for management, but rather than give me my receipt (she asked me if I wanted it, to which I replied 'yes') she threw it away right in front of me instead. A real peach you got there.
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