This is one of THE WORST hotels ever. I arrived at 3:30 & even though check-in is at 2 pm, they said "Your room is not ready." I said that I had a confirmed reservation and they said "Sorry we're doing the best we can." I waited OVER AN HOUR AND A HALF!!! During the wait there was loud hooting & hollering coming from the tv area bec. the soccer finals from Brazil were being watched by about 50 people who were screaming & yelling. When I finally got a room at 5;30 pm, the air conditioning was not working. It took two different guys ab. a half hour to fix it. Then at about midnite when I was freezing I realized there was NO ON & OFF SWITCH!! Then around 3 AM the airplanes started roaring outside, practically outside my window!! When I requested a late check-out they said absolutely not. Check-out is 12 NOON. So I was in the hotel less than 24 hours. WHAT A NIGHTMARE!!! Buyer Beware. It sounds fancy and it's across the street from the Radisson, but it is AWFUL !!!!!