My husband hit the gas line to the pool filter with a pick.(if there was a place to review husbands on here, I'd be giving him one star right about now).... we needed a plumber who could fix this. After reading reviews, and calling several plumbers, One Call was the only one who could help us. I'm not going to lie, I was very distrusting. I put plumbers in the same category as attorneys... pricey and not so trustworthy (my apologies to any attorney reading this). Man, was I wrong. The man who came out to fix the gas line, Gary, was great ...professional, friendly. He explained the repair to us, price-wise, and walked us through every charge on the bill when the job was done. I can't say enough positive things about him. The guy was great.