I wouldn't normally even take the time to review a Little Caesars. Obviously no one is here for the quality. It's mediocre pizza for cheap. Fair enough.
The service here though, is horrific. They advertise their cheese and pepperoni pizzas as "hot and ready", but I've almost never gotten a pizza without waiting for it. Today I ordered a cheese hot and ready, and I was told "5-7 minutes". It took them nearly a half hour to get it out. A cheese pizza! And I was the only customer in there! What were they doing back there that whole time?
I feel bad for the kid at the register. He's the only decent employee they have, but every single time I've gone in he's getting chewed out by angry customers for the incompetence of the staff behind him. Several times I've seen lines out the door and no more sitting space because everyone is forced to wait up to 30-45 minutes for a freaking pizza that again, is advertised as hot and ready.
My guess is that whoever wrote the previous reviews on here were employees or paid to do so. I've never seen a happy customer here. I get that bad days happen, maybe even a few in a row. But this place is consistently horrific. They desperately need a manager or the owner to go in and start cracking down because this is almost comical. I'm not coming back for a long while. If I'm going to wait a half hour for pizza, I'll pay the few extra bucks and get a good one someplace else.