I have never found a better person or location than this store. I live in Kansas City and when shopping for Rolex Submariner and stumbled upon this store. Patrick, quite possibly one of the most knowledgeable and professional sales folks I have ever seen at a jewelry store, spent over 2 hours with me, helping me find the right watch, resizing the band for free, shipping it to Kansas City for me for free, and then after all of that, I wanted to changed my mind on the style and type of watch I wanted to get and without any issues he took care of me returned the watch since it was under 10 days without any angst or issues. These guys have a great selection of new and Vintage \ Estate watches. Everything from Patek to Rolex and on up... ONLY deal with Patrick in the store, he will hook you up. Ivan, John and some of the other rep's are okay, but if you want AMAZING service Patrick is your man.