Cox Cable doesn't care about their existing customers. They call it "Retention" but the truth of the matter is they couldn't care less if you stay with them or not. All they care about is the number of new customers that they get but they have no interest in keeping those of us who pay our bills!!
They offer a $89.99 special that is for new customers only, and they say it doesn't include installation (which the promo says is free) or the equipment, or the credit report! The entire thing is bogus. And they don't offer it to existing customers who ask for it!
I've been with them a long, long time. And they couldn't care less if I stay or go. I'm going to go.
Thanks, Cox, for nothing.