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  • Another visit to Courtyard while in Phoenix. The rates were much higher because of Thanksgiving holiday, but the stay was still comfortable and location convenient. Noteworthy: Firm mattresses. Cozy comforter. Abundant pillows. Huge shout out to Bradley at the front desk. I called before arriving to request late check in. No problem. There'd be rooms available. When we got there he was still on duty helping another travel weary couple. Bradley was personable. Upbeat. Positive throughout his conversation. They talked about their children, why they were traveling to Phoenix, local golfing, and their hometown (near Bradley's hometown). All the while he was steadily searching for a room, getting their key, conveying additional services they might use during their stay. They seemed to chat an awful long time, but I wasn't in a hurry so I eavesdropped. Once they were on their way he focused exclusively on me and provided the exact same degree of attention and personable service. Impressive. That's a man in the right job. Additional shout out to Lettie for keeping our rooms spotless. We had a delightful stay, and will definitely be back.
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