About: http://data.yelp.com/Review/id/OzMSivrGzWy3mNqbfTK3ng     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I bought a pair of Keens here 3 months ago and the sole on one of the shoes became completely unglued. (Since I barely wore them, this was bizarre.) Anyway, I found the receipt and took it back to the store. After verifying that they had another of the exact same shoe, in the exact same size in stock, I spoke to the "customer service" person who told me they couldn't exchange it after thirty days. They would be willing - if I had the receipt - to send it back to Keen and perhaps in 4 to 6 weeks Keen would decide what to do. I was pretty shocked by this, since it was clearly a defect in the shoe (the person who verified that the same size exists in the shoe department took one look at my shoes and agreed that that was a shoe defect). I couldn't believe that this was the best that La Cordee could do! (I've easily spent $700 - 1,200 at the store in the past three years, including shoes, boots, and clothes.) I ended up taking the shoes to Tony Pappas on Mont Royal to see if they could fix them instead of waiting for 6 weeks to see if Keens would replace them. The people at Tony Pappas - which also carry Keens - were shocked that La Cordee refused to replace the shoes and just deal with Keen, since it was clear that the sole should not come off after 3 months. On the way home, I stopped by Plein Air Entrepôt, also on Mont Royal, and asked what they thought. (Plein Air also carries Keens.) They were equally surprised that La Cordee didn't just deal with this. Their experience is that Keen almost always is willing to replace defective shoes (within 6 months through their dealers). Plein Air also noted that the normal turnaround from Keen is about 1-2 weeks, max, so they weren't sure what the "4 to 6 weeks" was about. Anyway, I have always found La Cordee to be very helpful selling me things. Now I have discovered that while that may be true, they clearly are not willing to support their customers once they've bought something. Noted. I'll do my best to buy my Keens from Tony Pappas or Plein Air Entrepôt in the future.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 137 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software