The staff here is super friendly and personable. Their customer service is wonderful. I get red carpet service every single time. They offer coffee or tea and go above and beyond to make their clients comfortable. I've had my hair cut here a few times now. I've seen Erika and Jay and have been consistently thrilled with my hair styles! They were both fantastic and interpreted and manifested my dream 'do to a tee. I even bought a salt water spray to add texture and volume to my hair on Jay's recommendation. I used it almost everyday. It smells fantastic! I'll be back for a trim soon :)