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| - I was in the market for a new auto repair business when the place I had been going left me with my pockets hanging out for un-needed repairs. One of the local dealerships doesn't have this big, beautiful, new facility on 16th Street and Camelback for nothing. I know I put more than my share of my hard earned money into that building. The last time I left tracks in this garage was after I was up-sold a ton of work that my SUV did not need at the time, to the tune of some nearly $2,000 - when I had gone in for a regular oil change. The car repair sales associate, Damion, seemed surprised when I requested the replaced parts back to me (my mother taught me to always ask for the replaced parts), after they finished all the work he "recommended" (scare tactic is more accurate). One freshly replaced part "...couldn't be found." (Interesting, in light of the fact that they had just finished it.) The rest of the parts didn't seem to show enough wear to warrant replacement, in my opinion. So, I took them around for a few other neutral opinions. Even un-prefaced by explanation, those opinions all concurred with mine.
I challenged the need for the work performed with the Damion of the dealership. And although I didn't press charges in court (but did consider it, just didn't have any extra time to deal with it at the time) - this formerly, quite loyal, customer will surely never return to this establishment - plus they have a really sour review, now.
However, I have found solace in my car repair needs at 3A Auto Service in Sunnyslope. At this well established, family owned business, I am not treated as "fresh meat" because I am a woman embarking on an oil change sans a male figure for protection. To date, they have been honest about the work they have done and have been like a "husband" in that they provide a heads up as to what to expect for repairs or maintenance in the next few months. Everything they have recommended, to date, seems reasonable and checks out with a second opinion. This could be a grand, auto, love affair! Rather than an auto affair that cost me grands!! I give 3A Auto Service a 5 star rating - girls, you gotta go there!
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