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| - Stay far away. If you have spent any time around the area, you will hear all of the horror stories of what goes on here. Very incompetent staff and an unethical company. They are for profit so they don't care about you, only your insurance and how much they can get from you. Even though we live within 2 miles of the hospital since it opened, we have had all 3 of our children at Mercy Gilbert. When the nurses find out we live so close to Mountain Vista, they comment on how horrible that hospital is. One nurse told us she used to work there and quit because she feared for her license from the things they made her do. When we were pregnant with our first, my wife had a high fever and went in to get checked out (this was before we knew about this hospitals reputation). She was so turned off by the experience, she never went back. Soon afterward, we started receiving billing statements at our address with our last name but a strange first name. We pieced stuff together and come to find out, they used our address and last name to check in the next person in the er. A few years later my dad was found unresponsive in his front yard. He was brought to Mountain Vista. When we arrived to the empty er waiting room, we explained that my dad was just brought in in an ambulance. They had no idea what was going on and refused to check on it so we could know what was going on. Well, he passed away (by no fault of the hospital) but we requested an autopsy and discussed it at length with the nurse in charge but no autopsy was completed-a fact we didn't find out until after he was delivered to the funeral home and they had completed their work-so we will never know how he died. On top of that, Mountain Vista doctors refused to sign the death certificate because they didn't know the cause of death. We had to fight them and threaten legal action just in order to bury my father.
Those are just my personal experiences, but I have countless other first-hand accounts from friends and neighbors. Like my next door neighbor who had their first baby at Mountain Vista. A few hours after he was born, they noticed he was turning blue. They called the nurse in and were told it was normal. Being first time parents, they accepted it but were still concerned. A few minutes later they flagged down another nurse who rushed the baby away to get it the help he needed. Or our other friend who didn't heed our warnings and decided to have their baby there. The Mom knew the baby was coming but their calls for help went unanswered in the empty hospital. Nurses and doctors were nowhere to be found and did not respond to the call button. The dad ended up delivering the baby in the delivery room. Or my friend who is a fire fighter in the area and has patients refuse to be transported to Mountain Vista because of how bad it is. Or another friend whose wife went to the hospital with minor chest pains, was checked out, found nothing was wrong, symptoms subsided, but was kept for 4 days for "observation" because they have excellent insurance. Stay away!
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