We had the pleasure of meeting Rick and let me tell you, he is one fantastic gentlemen. All we wanted was to inquire about sizing a ring. He took the time to tell us all about the diamond industry, how the ring sizing is done and what we should do with a ring we didn't want any longer. He is so personable we even started talking about years in the Air Force. As a fellow retiree, it was great to swap stories and experiences. I now regret that I ever bought any type of jewelry any where else. I am certain he would have helped me with a fantastic design and would have saved me lots of money. Dave stuck his head in and said hi, a very nice man also. If you have any jewelry need, you must make an appointment and talk with one of these fellows.