Customer service sucks! This being the closest store coming from far Centennial Hills, I've dealt with it in the past though I refuse to deal any longer. The lines are long, the place is I'm disorder, and they lack help. Purchased size two (2) shoes for my daughter and when I got home, all 45 mins of my drive later I realized there's a factory default in labeling. One shoe was labeled a size 2 when in reality was a size 3. So their horrible customer service staff had me not only stand in their very long line to advise them of the shoe issue but get BACK in their very long line once they finally found the correct size JUST so I could swap out my shoe box for the same size. Hmm ok
What makes matter worse is that their staff don't wear name badges so trying to figure out who your speaking and/or dealing with is impossible.