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  • I arranged to have my company's Holiday dinner at FIX. What a big mistake it was. We had a big group of over 30 people, they arranged to have us sit in round tables joined together, some had 4 people, others had 5 or 6 people. While the food was sub-par at best, the service was the worst I have ever experienced. It started during appetizer when each plate had 4 pieces of flat bread. The servers didn't bother to make sure that tables with 5 or 6 people had enough for everyone, so I had to flag them down to ask. When the main course was served, the steak came before the steak sauce, and some tables were missing steak sauce. As the host, I was expecting the waiters and waitresses to take care of making sure my guests were well taken care of. Instead, I had to run from table to table to make sure everyone had enough sauce. Needless to say, this wasn't the only problem. The side dishes (mashed potatoes and cream spinach) were so small I manage to get 1 teaspoon of it, and there was hardly enough for my table of 4. I had to complain, and the waitress brought out 1 extra side for my entire party. The same thing happened at dessert. Some tables got their "doughnut" desserts, other's did not. I had to run around again, bringing extra desserts from one table to another. After complaining to the waitress that I want to speak to the manager, it took an employee of mine to finally get the Assistant General Manager to come over to talk to me. In any decent restaurant, my experience would have resulted in a discount, a reduction in service fees, or at least some sort of compensation to make up for the bad service, but all I heard from him was he was "sorry". I will never host another group event at any of the MGM properties or restaurant again because of this bad experiences. FIX needs some serious fixing. The manager should be fired for the inability to supervise, and the servers need much more training. The food is over priced, and for the $600+ in gratuities they charged me (compulsory for large groups), I was expecting far better service than this. The atmosphere was horrible. You can smell cigarette smoke coming in from the casino, and the sound was so LOUD I couldn't hear anything the person sitting across from me was saying without them having to shout. AVOID THIS RESTAURANT FOR LARGE GROUPS!
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