I understand busy stores, but I do not understand bad customer service. I have bought countless mk bags for my spouse and this store has turned me off of the brand all together. Mk should spend money on customer service training. Celina was stating she was the manager and was very rude. Not helpful at all. I will not be returning here. The average 2 stars on yelp is solely due to not having the option of 0 stars. Again I understand busy and everything but being busy is not an excuse for poor customer service.