I recently left my old salon and had tried to box dye my hair while I hunted for a new salon - not a good idea. The box dye left my hair fried and three different shades of brown. Luckily, I passed NC a few days ago and decided to make an appointment on a whim. The guy who made the appointment was super friendly and booked my cut & colour for 8 pm.
When I returned for my appoinment, I was immediately greeted and given a robe to wear and a locker to store my purse. Once seated, I was brought a tea and offered magazines while my stylist prepped. It's small touches like these that really elevate an experience, and I was very impressed.
I had a junior stylist but she was very thorough and confident, which put me at ease. Within minutes she understood what kind of cut I wanted and even suggested a colour to me from swatches to help balance out the mess I had made with box dye. She was even amazingly gentle with detangling my hair - which has a tendency to knot due to its length and wavy texture - and didn't once rip any hair out.
After detangling, I was sent to get a rinse (and a great head massage) and the cutting began. My stylist cut the basic shape I wanted and told me she would cut the rest when it was dry after for the best shape. She then applied the colour and let it sit for a few minutes before I went to get my full wash, which felt so heavenly it took everything not to fall asleep. A quick blowdry and a few snips later and my hair looked and felt amazing. I was completely happy with the result, and in awe of how transformed the texture of my hair was. I also appreciated that my stylist took the time to explain her steps and even asked me if there were parts I wanted cut shorter or kept longer. I also never felt like the process was rushed, even though I was there almost a half hour past closing on a Friday. Will definitely be back!