I went back to NCounter today at the request of management to give them another chance after my incident last week. I meet with Daniel and he comped me another lunch. I got the Chop Salad and it was awesome. It had the normal salad stuff, but also included couscous, corn, cranberries, and feta cheese. To top it off it came with a pesto dressing that was superb.
I work on Mill and appreciate a place to eat that's consistently good and has staying power. NCounter is my new favorite! I highly recommend it, everything I've tried has been delicious. If the rating was just based on food alone I would have given them 5 stars. For me, the atmosphere makes it a 4 star rating. It's very eclectic and modern inside and perfect for this type of restaurant, however I prefer a little less noise so it's easier to talk to my lunch companions.
Thank you to the management of NCounter for restoring my faith in their customer service.