My boyfriend and I came to this location for lunch because I remembered LOVING fat burger when I was a kid. When we walked in and I went on yelp and saw all the bad reviews. I thought "whatever I'm sure it'll be fine" I thought wrong. We walk up to order and the cashier was having problems with her register, no big deal. After I had finished ordering and was about to pay I asked for no pickles and relish and she got flustered because she didn't know how to go back on her POS, and said she would just let the cook know herself. We sat down and waited probably 25 minutes for your food... THE PLACE WAS EMPTY! After we got our burger I looked and there was relish and pickles on it. I took it back to the woman who had taken out order and she replies, "oh yea you're right, so you want a new burger?" DUH! After waiting another 15-20 minutes for a new one it came out with cheese that I did NOT ask for. At this point I was over the top angry. I haven't ever asked for a full refund before but there was no way I was spending my money on this service. I asked for a refund and the fry cook and cashier got an attitude with me. The casher then refunded me for the burger only and not the fries. I had to show her my receipt and she said, "oh you want me to refund the fries too?" She refunded me the fries and we got the hell out of there. I will NEVER go back again.