We made a reservation weeks in advance for a special occasion, with special request to be seated at a quiet area by the window.
We arrived and were told that we had to sit next to a very large group away from the window while there was a table by the window that was not taken. They told us it was reserved. We explained that we had requested the same many weeks ago. They looked into their booking system and decided that we could take the table. We were seated, had our water, and were about to order. Then, the maître d came to our table and asked us to move. She didn't provide any explanation why our reservation was not honoured but yet another customer's reservation request was. Apparently, "allowing" us to seat at the table by the window was "a mistake". It was certainly difficult to continue to stay for our special evening after being treated as such.
We can't think of any establishments that adheres to a basic understanding of customer experience that would do such a thing. Due to the fact that Nolah couldn't pull their act together, the customer experience was compromised. We left and have not gone back since.