I have gone to Luxury nails for years. Don't ask me why...cheap & convenient would be the only two reasons I can come up with. I took my teenage daughter in to get her eyebrows waxed (just cleaned up) & she came out and said it was way more painful than usual. About twenty minutes after we left we realized they had ripped her skin off of her eye! One was worse than the other but both were red & raw. I will never go again after that. They're pretty good at nails, but I have concerns about the cleanliness & it's irritating & rude that they speak Vietnamese to each other when they're working on a client. Sometimes I feel like Elaine on Seinfeld.