I've been to Local West twice since they've opened and both experiences were great. Everyone that I've had wait on me were efficient and friendly. The "Cow Tipper" burger was delicious with some excellent bacon on top. Both soups I've ordered were tasty. The restaurant was busy when I was there but my wait wasn't long. I think for the first few days of being in operation that they are doing a great job. Both times I was there were not lunch hours so maybe that's why my experience was different than the other negative reviewers. I will definitely be back and think that this restaurant could fill the needs of casual diners in my neighborhood.