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| - They are open until 10pm, not 9 like the information says. All lies! We arrived about 845 and seated right away in the really nice, open, sun dining room...or whatever it's called. To preface the service, I really don't know what it was...she seemed more focused on getting whatever closing list she has than prompt and attentive service. Took a bit to actually figure out who our server would be.
Wanted to see what the burgers were all about, so we ordered two Heck Burgers both medium, and both with cheese. She explained the temp as being a true(?) medium in that it would be pink. Yeah, well, it better be then! I would have like to have seen a list of all available toppings you could add to the Heck Burger, or any other for that matter. Also tried the Nutella shake, which was pretty good and actually tasted like Nutella....unlike the shitty restaurant The Rail.
So we waited, and the wait was reasonable. What was really odd was a different server brought the shake out...then that same server brought our burgers...then, when I had an issue with our order not being right we had to resort to that SAME guy server after sitting awkwardly at the table wondering when she would maybe follow up and ask how everything was so we could point things out...NOPE! At no point did our original waitress come back until after starting to eat to ask if more water was needed....no, even though our glasses are near empty and I am 1/4 done with my plate I don't see why we could need more water....ugh, geez.
The issue with the order was simply not getting any cheese I had requested. Our NOT server offered to have cheese put on, but I really didn't mind it without cheese. As long as I didn't get charged then it's fine by me.
So yeah, other than the no cheese the burger was ok. It was cooked perfectly, no complaints there. Seems more like a 1/3 pound as opposed to the 1/2 pound as shown on the menu. The bun was fantastic though, whatever it was. Fries were cooked great and had a nice crisp. The burgers were just OK, not the best so Scene says. Maybe I need to choose the more adventurous burger options like the cheval or something with other obscure toppings to REALLY have something to base if it comes to being considered as the best or not? Who knows.
I wasn't blown away by anything, especially the service. Nice girl, just not sure if her attention was focused on a break, any closing work, or what. Hardly ever saw her other than the one water refill and receiving the check. Kind of feel bad giving her as much as I did as a tip and nothing to the NOT server who did most of the work for her. Hope they share tips....
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