I dont want this review to ruin the whole business, i think maybe its just this lady that was horrible at giving pedi's. She is a little on the elderly side, with glasses and is a little heavy set. she kept scraping all my "Live Skin" on the sides of my big toe and of course naturally i jerk my feet back and she tells me keep still ?! I had to show her where the dead skin is on the bottom of my toe and yet she still continues to skin the side of my toes leaving skinned marks.