I was referred to Phoenix Dent Repair by Airpark Collision Center since I only had a door ding. I called Jeff and made an appointment to have my car serviced at my job location (they're mobile). I also provided him my phone number so he could reach me if something changed. He never showed up at the time. I waited 1/2 hour and never even received a call. I then went online and filled out their appointment form to request a reschedule. I even included in the comments that this was a reschedule since he missed the first appointment. I provided all the details and requested a call back to reschedule. It was over a week and I never received a contact. Needless to say I took my business elsewhere. I will not only not recommend Phoenix Dent Repair, I telling the story of this bad service to others. And I'm writing this review. There are plenty of other good car body repair businesses in the Airpark. There's no need to put up with bad service!