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  • I go to this QT when I go to pick up something at the mall because it is on the way out. It is a nice layout, newer format. I wish the iced teas and soda were on the same side instead of separated. They rotate which hot dog is 99 cents. I got tricked one time and when I checked out, the guy said that they JUST changed the hot dog on sale. Instead of letting me get it since it had just changed prices, he said he could not charge 99 cents for my non sale hot dog. So I left it at the counter, he threw it away, and I got the 99 cent one. This was a bad experience that day because the guy wasted a product and instead of making the customer (a very regular QT customer) happy so I would return and be a satisfied customer that day, he chose to waste $1.29 completely by throwing it out instead of just "losing" 30 cents by giving me the 99 cent price that had just changed recently. I found that to be odd rationalization and decision making by a QT employee. Quite unexpected. He also wasn't very nice or friendly, but more argumentative than understanding. I now go to the QT on Thunderbird instead because of this poor experience. Yes, one experience can cause a lasting effect. Employees there should be aware of this.
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