Kind of disappointed with this location (Lake Pleasant is better all the way around). First time at this one and probably won't be back. The girl at the counter was friendly enough. I put in an order for a medium pizza and boneless wings, the wings came out pretty quickly but weren't all that tasty. While I was eating a few of the wings I heard the kitchen bell ring but didn't pay much attention figuring it was someone else's order as there was one other family in the dining room. I noticed there were no staff going to the pickup window and there was a pizza sitting there. Mind you, there were at least four staff members working that I could see. After about 10 minutes, the pizza was still sitting in the window. I decided to go up to the window and ask if it was mine but, I didn't see anyone there to ask. Looking at the pizza, I knew it was mine because it was a 1/2 & 1/2 pizza so I grabbed it myself. Needless to say, it wasn't piping hot. :( None of the staff even seemed to notice that I had to pick my own dinner up from the kitchen window. Also, there was almost NO sauce on our pizza, big disappointment. Glad I only put a quarter in the tip jar.