This review is long overdue!
We were in Toronto (From California) for a wedding and desperately needed to get our outfits steamed for the festivities that weekend. Our mistake - we waited until the day of for one of the outfits since we had to scramble for a car. We called every single cleaners in the area and only J&S cleaners were helpful.
Upon walking in, we were greeted by a cheerful woman who was happy to see me after I called. She was so pleasant to speak with, was completely understanding of our situation and promised she would do her best to have our stuff ready but would call us in case they were running late. She still gave me her word that it would be done by the time we had to arrive at our event. For the day - of outfits, she said it was okay to wait around for about and hour and come back. She was right.
She took my number and said she will call me for the next day's event which I believe was a Sunday. She called me the next morning (long distance call to my number) and left me a voice message hoping everything went okay and that our outfits were ready.
When I went in to pick my stuff up, she and her husband were as cheerful as ever.
Our outfits looked perfect for the night, their service was impeccable and location was convenient. Highly recommend and would return there in a heartbeat if I am ever in the area.