Hey Ladies Mike was very reasonable and fast! I trusted him to cut down my So Kate Louboutin heels that as you know are the sexiest but most painful. 1/4 " just so you know ladies can be taken off without damaging the heel and it does make a difference. His material for protecting the red bottoms is a nice thickness so adds a bit more comfort too. Hope this review helps you ladies with who to trust your Loub's with! Thx Mike!