It is always rough with non-chain locations to review them poorly, but this restaurant did multiple things that were wrong. First off our order was written down incorrectly to where we didn't receive an appetizer that we wanted and the time between ordering, food, and check was fairly long. I think it took us over an hour to complete the process. It didn't seem all that busy, but maybe they had a new employee and we will probably come back eventually to give it another try, but from our first impression we weren't impressed.