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| - I've always liked Port of Subs but I think this experience is worth sharing.
Their posted hours for Sundays are from 9am to 9pm. So I walk in at about 7pm on a Sunday; the lights were on, "open" sign blazing, and the guy behind the counter asked me "What can I get for you?" So, the idiot that I am, I assumed they were open for business.
Evidently not. I wasn't eyeballing the counter too hard so I didn't notice that they had put the bread and such away until he very laboriously dragged it back out. He sighed and scowled at me the entire time, and was sarcastic and rude whenever he spoke. He made it extremely clear that he wanted me out of his shop and wished that I hadn't come in. It was also made clear to me that they had to re-open the register for my order.
I've worked in a shop before, and I really did feel guilty. I know what it's like to have people come in just before closing, but I've never treated a customer that badly just for some last minute business. But the kicker is that it was 2 hours before posted closing time, and they hadn't bothered to turn off the sign OR lock the door, even though they had apparently shut down the register. I'm not a mind reader; I don't know you're closing 2 hours early unless I'm told. He could have easily said "sorry, we've just closed" and I would have said "oh sorry dude" and walked out, no problem. Though I was getting sandwiches for my parents, I'm sure they could have lived with something else. With the same ingredients, I can make better ones at home. I'm glad I wasn't getting anything for myself, because after the way this man treated me I doubt I would have wanted to eat it.
I don't know why they happened to be closing early, and I don't care. I just wish the older gent that "served" me had been honest and said they'd closed instead of using his precious five minutes to treat me like a rat turd in his lentil soup.
Needless to say, I've been put off and I doubt I'll go back.
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