Not only have I purchased my Toyota from Erin Park, but I've had it serviced here for 9 of the 12years that I've owned my Toyota. I'll try and focus on my recent trips for the sake of this review
Pros
- my Sales rep remembers me by name, and I haven't bought a car from her in 12 years
- they go above and beyond for their customers -- when a check engine light came on, they were able to see me the next day, and were clear upfront that they may not be able to get to it. (Meadowvale Toyota wanted me to come back a week later)
- most of the service advisors are very pro-active providing me with updates
Cons
- service can be slow, if you're waiting or on a time crunch you need to communicate that to them when you book your appointment AND when you bring in your car