This dealership has nailed the last nail on the coffin about me buying a Ford in general. That is really sad. Literally, I was so ready to buy a $50,000 ford van that I went over and could only have waived $100 bills to get more attention. They proceeded to literally take the sale and squash it. I had to chase them down over and over and still get no responses. Car sales guys are obviously the worst. They can only see the person sitting across from the table from them and have no follow up or organization skills. Their only form of follow up is a silly automated email that when you respond to, goes no where.
The issue at this point is there is literally only 3 Ford dealers in Las Vegas, so even if I wanted to ignore these horrible salespeople and buy outside the region, I need someone local to handle service and reading reviews, these dealers are horrible customer service overall, and truthfully I don't want to reward and support someone who is as bad as they are. Shameful.
As a salesman who understands sales very well, it takes significant effort for someone to take a guaranteed sale and F it up to the point of not only losing a sale, but ruining ones perception of the Brand(Ford) in the process. I have never owned a Ford, but it looks like I and my large family will most likely never try one for generations to come.
Well Done Gaudin Ford.