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  • Well that was underwhelming. Understand, I love me some Panera. The you-pick-two combo is one of my favorite go to comfort meals - you can't go wrong with a sandwich and French onion soup. Where you CAN go wrong is the customer service and boy did this place disappoint on that front. One girl manning the registers during a busy time of evening? Not only that but I think she was in training, as someone occasionally came up to explain things to her. (Why not stay up there and help her, I must ask?) After ten minutes I finally got to order, although I'm glad the girl read it back to me seeing as I had to correct what she put down twice. Food was standard for Panera and the building itself was really lovely. But the level of service was definitely unforgivable, especially since I've seen even busier Panera's handle orders a LOT faster. Go to another location if you can!
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